We welcome good-faith reports from security researchers and customers who believe they have found a vulnerability in Pro PaintOps.
How to report a vulnerability
Email support@propaintops.com with a clear description, the affected URL or feature, reproduction steps, and the potential impact. Do not include customer data, access tokens, passwords, or other sensitive information in the initial report.
Good-faith research
When investigating a potential issue, please:
- Use only accounts and data you own or have explicit permission to test;
- Avoid privacy violations, service disruption, social engineering, and destructive testing;
- Stop and report the issue if you encounter another customer’s data; and
- Allow us a reasonable opportunity to investigate and remediate before public disclosure.
Our response
We will make a good-faith effort to acknowledge valid reports, assess their impact, provide status updates when practical, and remediate confirmed vulnerabilities based on severity.